Privacy Policy

At Asher Jobs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

1. Information We Collect

1.1 Personal Information

We collect information that you provide directly to us when you:

• Create an account (name, email address, password)
• Complete your profile (professional experience, education, skills, profile picture)
• Apply for jobs (resume, cover letter, application responses)
• Enroll in courses (learning preferences, progress data)
• Post content or interact with others (posts, comments, reactions, messages)
• Contact us for support (support tickets, feedback)

1.2 Team and Company Information

If you are a Team Leader or Company Administrator, we collect:

• Company information (name, industry, size, location, logo)
• Team member data (names, emails, roles, performance metrics)
• Course assignments and completion tracking
• Team analytics and engagement data

1.3 Automatically Collected Information

When you access our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, features used)
• Login activity and session information
• Cookies and similar tracking technologies

1.4 Course and Learning Data

We track your learning progress including:

• Course enrollments and completion status
• Lesson progress and quiz results
• Exam scores and retake attempts
• Time spent on learning activities
• Certificates and achievements earned

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Create and manage your account
• Process job applications and connect you with employers
• Deliver courses and track your learning progress
• Enable team management and analytics features
• Facilitate networking and professional connections
• Send you notifications about your account and activities
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve user experience
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our Terms of Service
• Send marketing communications (with your consent)

3. Data Storage and Security

3.1 Data Storage

Your data is stored securely using Supabase, a trusted cloud database provider. We use industry-standard encryption for data at rest and in transit. Your data is stored on servers located in secure data centers with appropriate physical and technical safeguards.

3.2 Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data (passwords, payment information)
• Secure authentication and session management
• Regular security audits and vulnerability assessments
• Access controls and role-based permissions
• Monitoring for suspicious activity and unauthorized access
• Regular backups and disaster recovery procedures

3.3 Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 With Your Consent

We share your information when you explicitly consent, such as when you apply for a job (your application is shared with the employer) or when you post content publicly.

4.2 With Your Team or Company

If you are part of a team, your Team Leader and Company Administrators can view:

• Your profile information and role
• Course enrollments and completion progress
• Learning analytics and performance metrics
• Activity and engagement data

4.3 Service Providers

We work with third-party service providers who help us operate our platform:

• Supabase (database and authentication)
• Cloud hosting and storage providers
• Email delivery services
• Analytics and monitoring tools
• Payment processors (if applicable)

4.4 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Portability

You can access and download your personal information from your account settings at any time.

5.2 Correction and Update

You can update your profile information, preferences, and settings directly through your account.

5.3 Deletion

You can request deletion of your account and personal information by contacting us at privacy@asher-jobs.com. We will process your request within 30 days.

5.4 Marketing Communications

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or by updating your notification preferences in your account settings.

5.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our platform.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you logged in and remember your preferences
• Understand how you use our platform
• Improve our services and user experience
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

Types of cookies we use:

• Essential Cookies: Required for the platform to function properly
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect data about usage patterns and performance

7. Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at privacy@asher-jobs.com.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Egypt. We ensure that appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

11. GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority